Shipping Policy
At Feel Senza, we do everything we can to ensure your order is delivered quickly, safely, and reliably. Below you'll find all the information about our shipping process.
Processing Time
After placing your order, our average processing time is 2–4 business days. During busy periods, such as promotional events or holidays, processing may take slightly longer.
Once your order has been shipped, you'll automatically receive a shipping confirmation email with your tracking information.
Shipping Methods
We work with trusted shipping partners to ensure your order arrives safely. Available shipping options will be displayed during checkout.
Estimated delivery times:
- United States: 7–10 business days
- International: 10–14 business days (depending on the destination)
Shipping Costs
We offer Free Shipping on all orders, including full tracking at no additional cost. This allows you to monitor your shipment every step of the way and shop with confidence.
International Shipping
Feel Senza ships orders from our international fulfillment center. Delivery times may vary depending on the destination.
Depending on the laws and regulations of your destination country, the shipping carrier or local customs authorities may require payment of customs duties, import taxes, VAT, customs clearance fees, or other applicable charges before your order can be delivered. These charges are not included in the product price or shipping costs.
By placing an order, you acknowledge and agree that you are solely responsible for paying any applicable customs duties, import taxes, VAT, customs clearance fees, or other government-imposed charges. Feel Senza is not responsible or liable for these charges or for their collection by the shipping carrier or customs authorities.
If an order is refused or returned due to non-payment of these charges or refusal to accept the shipment, Feel Senza reserves the right to deduct any costs incurred, including return shipping costs, handling fees, customs charges, or any other related expenses, from any refund that may be due.
Order Tracking
Once your order has been shipped, you'll receive a tracking number by email. You can use this tracking number to monitor the status of your shipment at any time.
Lost or Damaged Packages
While we do everything possible to ensure your order arrives safely, we cannot be held responsible for packages that are lost or damaged during transit.
If your order arrives damaged, please contact our Customer Support team immediately so we can work with you to find an appropriate solution.
Incorrect Shipping Address
If an incorrect shipping address has been provided, we will contact you by email before shipping your order. Your order cannot be shipped until we receive your response.
If the customer chooses to proceed with shipping to an incorrect address after being notified, the customer assumes full responsibility for the delivery.
Questions?
If you have any questions about your order or need assistance, please don't hesitate to contact us at:
Our Customer Support team will be happy to assist you.